We want the same thing that you want. We want your graphic files to print correctly first time and look like you meant them to. Below are the minimum file supply essentials you need to follow. They cover our core product range which is lithographically printed. Take a look at the Digital Print Guidelines for any digitally printed products.
If you would like more detailed information or advice when setting up your graphic files, take a look at our File Supply Guide.
Is the Page Size correct?
Remember to check that you have set your page size to match the product that you are ordering. Some products may have special sizes or bleed requirements. Most products generally have 1.5mm bleed on each edge, but there are some exceptions such as Booklets and Large Format Prints. We do not require crop marks to be present.
Our most popular products are available to download as Indesign templates in store or we can email them to you on request.
Have you observed a Quiet or safe zone?
The quiet or safe zone may vary depending on the product ordered, you’ll need to check that you don’t have any important elements in this area. For most of our products we ask that all important elements are 4mm away from the cut edge, or 5.5mm away from the page edge.
Have you used the correct colour mode?
When saving your file, ensure that you have set the artwork up in the correct colour mode for the product that you are ordering. Most products are produced in CMYK process colour.
Have you checked your ink levels?
Make sure all colours are below a 300% total ink coverage for coated papers and 225% for uncoated. Lower limits apply to some papers, take a look at our full guidelines for recommended ink levels.
Check your image resolution?
Remember to check the requirements for the resolution of images, as it may vary for different products. For CMYK process printing, your colour images should be set to 300dpi @ 100% size.
Correct number of pages?
Ensure that you supply us with the correct number of pages in your file. You can supply your pages as individual PDFs or as a multiple page PDF. Page 1 should be supplied as the front design, page 2 the reverse and finishing on page 3 where appropriate.
File saved in the correct format?
Remember to check that you are saving your file in the correct format for the product that you are ordering. We would prefer you to supply us with a PDF file. Take a look at our full list of accepted formats.