Privacy Policy

Our Privacy Policy

This policy governs the use by G H Print Management (ghpm) or one of its subsidiaries or Affiliates ("we/us/our") of your ("you/your/yourself") data which is available to us in connection with your use of the website (the "Site").

By using the Site, you are deemed to have full knowledge of and accept this Privacy Policy. If you do not agree to be bound by the terms of this Privacy Policy, please do not use the Site. We reserve the right to alter this Privacy Policy at any time. Such alterations will be posted on the Site.

Key details

This website privacy policy describes how G H Print Management protects and makes use of the information you give the company when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 24/08/2015. If you have any questions about this policy, please email info@ghpm.co.uk or write to: G H Print Management, Unit 1, Victoria Avenues Industrial Estate, Victoria Avenue, Swanage, Dorset, BH19 1BJ.

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following information:

How we use this data

Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services. Specifically, we may use data:

Data Collected & Purpose of Collection

Security

We will always hold your information securely. We have implemented strong and physical and electronic security safeguards.

In line with the Data Protection Act 1988:-

  1. We collect information to process your order, deal with your queries, guide and enhance your online experience, supply you with information in which you have expressed an interest and for record keeping. We are committed to protecting your privacy and will only use your information in accordance with the Data Protection Act 1998.
  2. You have the option at login, to elect not to receive marketing information (from us, our business partners or selected third parties) and also to tag your account as non marketable to prevent exchange of the data collected with third parties.
  3. At any time you can change these options by editing your account details/emailing customer services.
  4. When you log in we collect name and address, telephone, email address, user name and password. This provides us with default details for your order processing and sets up security (so viewing of your account details, designs and order history is password protected).
  5. To help you choose the right product and design to suit your purpose/business we ask you to make selections and choices. Only the design details are collected if you choose to save the details or place an order.
  6. When you place an order we allocate you a customer number, capture order details, invoicing address, shipping address and credit card details to process and fulfil your order. Invoicing address and shipping addresses are retained so you do not have to enter them again. Order details are retained so you can view your order history.
  7. You acknowledge that many parts of the service provided on the Site may be provided by third-party service providers and not by us (for example, see section 8 below). You consent to us transferring your information to such third-party service providers for the purposes of dealing with your queries, orders and for record keeping.
  8. When you enter credit card details you are in communication over a secure link with the Worldpay merchant system operated by the Royal Bank of Scotland (or such other financial system as may be used, from time to time). It retains details of the credit card transaction. You must enter the details for each purchase for security reasons.
  9. To assist you with your promotions and marketing and tailor our service to your needs we will ask you for feedback, about your business and any information you may require. Supply of this information is optional and not mandatory. All this data will be stored so we can effectively meet your needs.
  10. You are entitled to ask for a copy of the information held about you at any time by contacting us. We may charge a small fee for this.
  11. You consent to us (and our representatives) disclosing information to third parties: (i) if we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and any other contract entered into with us, or to protect the rights, property, or safety of our customers, ourselves or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and (ii) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site.
  12. The Site has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do take data security very seriously and will use all reasonable endeavours to protect the integrity of the information you provide.
  13. Access to your account data is password protected. You must keep all passwords confidential and not disclose or share them with anyone. You are responsible for all activities that occur under your passwords. You must notify us in the event you know or suspect someone else knows your passwords. If we have reason to believe there is a breach of security or misuse of the Site, we may require you to change your passwords or we may suspend your account without notice.
  14. Our Site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check such policies before submitting any information to these websites.
  15. Credit card details are processed by a secure server (see section 8 above).
  16. When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to

Controlling information about you

 If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

Cookies

What are cookies?

A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit. How we use cookies We may use cookies to:

Controlling cookies You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it. To learn more about cookies and how they are used, visit All About Cookies. We use cookies to personalise your interface with the site, and to remember you when you return to our site. They are small packets of data stored by your browser on your computer's hard drive to identify yourself to us and help us to keep track of what you have in your basket. Your browser may have a feature to disable cookies or you can delete them if you wish and your interface will not be severely restricted.

Please note that cookies cannot harm your computer. We do not store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing. Each browser is different, so check the 'Managing cookies' information below of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

We're giving you this information as part of our initiative to comply with recent EU e-Privacy legislation, and to make sure we're honest and clear about your privacy when using our website.

Managing cookies

If cookies are not enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you will not be able to add products to your basket and buy them.

Cookies we store

Below is a list of the main non-functional cookies we use, and what we use them for:

Cookie

Name

Purpose

More information

Google Analytics

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test_cookie

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from and the pages they visited.

Google Analytics privacy policy

         

Flash cookies (or Local Shared Objects)

Flash cookies are stored on your device in much the same way as usual cookies, but they are managed differently by your browser.

If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings. Please be aware that if you disable Flash cookies you will not be able to access certain site functionality - you may be limited to browsing and researching and may not be able to purchaseproducts through your basket.

Further information about cookies

If you would like to learn more about cookies in general and how to manage them, visit aboutcookies.org (Please note that we cannot be responsible for the content of external websites).

Third Party Cookies

When you visit G H Print Management you may notice some cookies that are not related to G H Print Management. If you go on to a web page that contains embedded content, for example from Google, you may be sent cookies from these websites. We do not control the setting of these cookies, you should check the third-party websites for more information about their cookies and how to manage them.

Some of the business partners that may set cookies on ghpm.co.uk include:

Cookie

Name

Purpose

More information

Twitter

kpid

Twitter 'Tweet' button.

Twitter privacy policy

Google Maps

PREF
NID

These are Google Maps third party cookies, which are unique identifiers to allow traffic analysis to Google Maps.

Google privacy policy

AddThis

xtcuiduit

AddThis social sharing buttons.

AddThis privacy policy

Facebook

lsdreg_fb_gate
datrreg_fb_ref
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Facebook 'like' button, and comment functionality.

Facebook privacy policy

G H Print Management 'share' tools

If you take the opportunity to 'share' ghpm.co.uk content with friends through social networks - such as Facebook and Twitter - you may be sent cookies from these websites. We do not control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

To enable cookies

If you are not sure of the type and version of web browser you use to access the Internet:

For PCs: click on 'Help' at the top of your browser window and select the 'About' option

For Macs: with the browser window open, click on the Apple menu and select the 'About' option

 

How to check cookies are enabled for PCs

Google Chrome

Click on 'Tools' at the top of your browser window and select Options

Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button

Now select 'Allow local data to be set'

Microsoft Internet Explorer 6.0, 7.0, 8.0

Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab

Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser

Settings above Medium will disable cookies

Mozilla Firefox

Click on 'Tools' at the top of your browser window and select Options

Then select the Privacy icon

Click on Cookies, then select 'allow sites to set cookies'

Safari

Click on the Cog icon at the top of your browser window and select the 'Preferences' option

Click on 'Security', check the option that says 'Block third-party and advertising cookies'

Click 'Save'

 

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

Click on 'Explorer' at the top of your browser window and select 'Preferences' options

Scroll down until you see 'Cookies' under Receiving Files

Select the 'Never Ask' option

Safari on OSX

Click on 'Safari' at the top of your browser window and select the 'Preferences' option

Click on 'Security' then 'Accept cookies'

Select the 'Only from site you navigate to'

Mozilla and Netscape on OSX

Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option

Scroll down until you see cookies under 'Privacy & Security'

Select 'Enable cookies for the originating web site only'

Opera

Click on 'Menu' at the top of your browser window and select 'Settings'

Then select 'Preferences', select the 'Advanced' tab

Then select 'Accept cookies' option

All other browsers

Please consult your documentation or online help files.

Banner advertising on other websites

This type of advertising is designed to provide you with a selection of products based on what you are viewing on ghpm.co.uk. The advertisments may highlight alternative styles and colours as well as products from other categories deemed relevant to your browsing history. The technology behind these advertisments is based on cookies. Find out more about cookies, and why and how we use them, via the 'What are cookies' section above.

Links from our site

Our website may contain links to other websites. Please note that we have no control of websites outside the ghpm.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

Comments or Questions?

We are interested in your comments and will be pleased to answer any questions concerning our Privacy Policy. Please contact us.